Shipping Policy

We aim to process and ship all orders as efficiently as possible.

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Orders are typically processed in the order they are received. During high-demand periods, processing times may be longer than usual. We appreciate your patience during these times.

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Shipping timelines may vary depending on location and external factors beyond our control. Once your order has been shipped, PENCOM is not responsible for delays caused by courier services.

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If you have questions regarding your order or shipping status, please contact us with your order details.